Drivers License Center Garland Tx
All Topics.CloseClose. Even so, the long delays remain, and there's no shortage of horror stories to share while you wait.Customers can save a place in line by logging into an.
However, the online submission must be completed the morning of your visit, and the spots often fill up.Cher Jacobs, 66, tried to reserve a place for three days in a row but never secured a spot. She said her eight-hour experience at the Carrollton mega center on Tuesday was nothing short of a nightmare.' I've never seen anything like this,' she said. 'You dread it, and it's always a pain. But this was just insane.' Mason Trevino, a 22-year-old employee of the city of Carrollton, said he was optimistic when he arrived at 6:15 a.m. Last Tuesday — nearly two hours before the center opened.But Trevino, who was served about six hours later, said he was still the 200th person in line.'
The line wrapped around the building before it even opened,' he said. 'It was pretty stressful.' Hugo Espino Jr., 7, was still far from the door after waiting in the sun for about an hour. He sat in the brown grass, his eyes glued to an iPhone video game. In order to play in his Lewisville football league this fall, he needs a state-issued identification card.'
The people who are leaving now got here at 8 a.m.,' his father, Hugo Espino, said at noon. He clutched his son's birth certificate and school yearbook in his hands. 'I just hope we have all the right documentation.' DPS said in a statement Friday that the agency plans to discuss staffing and facility concerns with the state Legislature this session, which begins in January.Jacobs said she hopes the state will listen, and do more to change the way the mega centers are run.' They need more centers, period,' Jacobs said.
Drivers License Center Garland Texas
'There's not enough staffing. Some booths were empty.' She said she was also unhappy with the way customers were treated. They were told to sit, not stand, and were not allowed to eat or drink in the waiting area.' I've never gone eight hours without eating,' she said.
Garland Tx Drivers License Mega Center
'We got Mexican food and margaritas after to drown our sorrows. Food had never tasted so good.' Jacobs said she plans to renew her license online the next time around.' I hope to never come back,' she said. 'But they leave you with no alternative.'